PalmPay recrute un Managing Director (MD) - Burkina Faso
Job Title: Managing Director (Burkina Faso)
Industry: Fintech
Role Overview
The Managing Director (MD) will be accountable for driving sustainable business growth, operational excellence, and regulatory compliance. The MD will be a visionary and commercially astute executive, capable of leading diverse teams, strengthening government and regulatory relationships, expanding market share, and delivering superior value to customers, investors, and stakeholders. This role requires a world-class business leader with significant experience in financial services, fintech, or high-growth multinational environments, and a strong track record of building and scaling profitable businesses across multiple markets.
Key Responsibilities
- Strategic Leadership & Business Growth
- Define and execute PalmPay's strategic growth agenda across assigned markets.
- Drive expansion into new territories, partnerships, and revenue opportunities.
- Provide visionary leadership to ensure PalmPay maintains competitive advantage in fintech innovation.
- Operational Excellence
- Oversee end-to-end business operations, ensuring efficiency, compliance, and customer satisfaction.
- Implement scalable operational structures to support rapid growth.
- Foster a culture of accountability, performance, and continuous improvement.
- Financial Performance & Governance
- Deliver sustained financial growth and profitability in line with Board expectations.
- Partner with executive team to ensure effective financial planning, budgeting, and capital allocation.
- Report regularly to the Board of Directors on business performance, risks, and opportunities.
- Regulatory & Stakeholder Engagement
- Build and maintain strong relationships with governments, regulators, financial institutions, and industry associations.
- Ensure strict compliance with global and local regulatory requirements across all markets.
- Serve as PalmPay's key external representative, strengthening its brand and reputation.
- Talent & Organizational Leadership
- Lead, inspire, and develop a world-class management team.
- Champion PalmPay’s values, culture, and commitment to diversity and inclusion.
- Drive organizational effectiveness, leadership succession, and workforce development.
Key Qualifications
- Education & Professional Background
- Fluent in English (oral and written)
- Bachelor’s degree in Business, Finance, Economics, or related field (MBA or equivalent advanced degree strongly preferred).
- 18+ years of progressive leadership experience, with at least 10 years in CEO, MD, or senior executive roles in fintech, banking, telecommunications, or multinational corporations.
- Proven success in scaling high-growth businesses in emerging markets.
- Expertise
- Deep knowledge of financial services, digital banking, payments, and fintech ecosystems.
- Strong track record in P&L management, corporate governance, and stakeholder relations.
- Demonstrated ability to navigate complex regulatory environments across multiple jurisdictions.
- Strong commercial acumen, with expertise in business development, M&A, and strategic partnerships.
- Leadership & Competencies
- Visionary leader capable of balancing strategy and execution.
- Exceptional communicator with board-level gravitas.
- High integrity, resilience, and adaptability in fast-changing environments.
- Inclusive leader who can inspire and unify diverse teams globally.
- Results-driven, data-informed, and customer-centric mindset.
Key Performance Indicators (KPIs)
- Market share growth and geographic expansion.
- Revenue, profitability, and return on investment.
- Customer acquisition, retention, and satisfaction levels.
- Regulatory compliance and strength of government/industry relationships.
- Leadership bench strength and employee engagement.
- Strength of PalmPay's brand and corporate reputation.
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